When she was in the second grade, she borrowed one of her father’s old typewriters and started putting out a stapled magazine that she sold to people in the neighborhood and at school. About the same time, Woodring started creating catalogs that offered books that she had not yet written.

Just typing away your resume and sending online just won’t do these days. Besides organizing your resume and making it reader-friendly, you should also consider making it keyword-friendly. Go blame the email suites out (on or offline) there.

The recruitment manager’s best friend maybe the applicant’s worst. Almost all recruitment managers don’t open all their applicant’s emails. What he or she does instead is type in particular keywords in the search field and let the email program do the filtering. Problem is, if you didn’t type in the correct keyword searched, your resume will remain unopened.

Put in the right amount of keywords related to the job you’re looking for. For example, if you’re looking for a Human Resource Job, type in keywords related to the job like HR, Compensation, Payroll, Hiring, Recruitment, etc.

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How is Microsoft Dynamics CRM useful for your Customer Service team?

Application hosting of Customer Relationship Management software such as Microsoft Dynamics can helps your customer service team create, update and resolve cases with confidence and professionalism.
• Enhance productivity by accessing to customer data through a single application.
• Improve first-call resolution by delivering quick and precise service with an at-a-glance view of customer information.
• Manage cases across multiple channels, including phone, email, and in-person.
• Keep track of your priorities by labeling cases by level of importance.
• Get instant and real-time information on the number of issues being resolved.
• Know how many and which representatives are involved with specific issues.
• Get a centralized view of your team’s calendars for easy scheduling with Microsoft CRM.
• Keep track of your team’s performances by identifying who’s asking for support and how long it takes to respond to them.
• Standardize support activities with automated routing, queuing, and escalation.
• Automatically assign cases to specific agents.
• Improve team collaboration by synchronizing Dynamics CRM with Outlook.
• Monitor processes with dashboards and scorecards.
• Use historical and predictive analytics to raise customer satisfaction.
• Track and measure service performance.
• Access, send, and share data via any web-enabled device.
• Optimize communication between field service and office staff.
• Deliver schedules, appointment notifications, and alerts through mobile devices.

All in all, Microsoft CRM software is the tool that will help you increase your Customer Service Efficiency neatly and quickly!

Last year, some 7,529 students have visited the UCO Career Services. These students are those who are ready to make a leap and start their own career or have a job. To get some valuable assistance, UCO Career Services is available to help them achieve their goals. According to Gina Eastman, the director of Career Services, they prefer students who want to start early especially those who visit their office as freshmen. Some of the fresh graduate students already are paying their loan and really need a job the soonest possible time. The career development programs of UCO Career Services include career guidance and career indicators.

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Hiring the wrong person for the job is a costly mistake because of the time and energy put into hiring and training. Employers need to find answers to three questions during their interview process:

1. Does this person have the skills to perform the job?
2. Will this person be responsible?
3. Does this person fit into our culture?

Focus your interview on answering the Big Three:

* Let the employer know you can do this job – show them you have the necessary skills and abilities. Give them examples of how you would perform the skills needed, including suggested accommodations.
* Let them know that you are motivated to work and have a positive attitude. Show them through examples from previous jobs, or your personal life, that you are the type of determined and motivated person they need.
* Let them know you will quickly fit into their organizational culture. Draw on the conventions you have observed during the interview process, as well as your own research of the company, to show that you belong at this company.

Remember that your interview is a two-way conversation. You, too, are conducting an interview to see if this employer and this job fit your needs, so bring your own list of questions and don’t be shy about asking them! Is this job going to provide the types of challenges and opportunities you need? Will you feel motivated to do the job? Do you feel comfortable with this company’s culture?

In summary, employers want you to do a good job and most don’t know how to “work with” someone with limitations or disabilities. It is through your positive attitude and readily available answers – and honesty about your abilities – that will help to set the stage for a successful match.

Source: aetna.com

• Keep a record of all calls you’ve made, resumes you’ve forwarded, and applications you’ve completed. Call back or visit these employers about two weeks after you’ve given them your resume. It’s a good idea to speak to the person who is actually hiring for the position. If you don’t know that person’s name, ask the Human Resources or Recruiting office for it.

• Searching for a new job can often be an exhausting experience, even harder than a full-time job. Though it may seem a long time before you receive a call from a potential employer, do not get discouraged! Use your energy to make a daily, weekly, and even monthly plan of what you need to accomplish. You really will feel good when you see your plans on paper, especially as the “things-to-do” list shrinks and changes every day!

• Make a specific plan of action. Determine a reasonable number of in-person contacts that you can make daily, as well as Internet and phone contacts. Try to get out of the house at least once daily, preferable in the morning to help you to get up and get moving. Make a daily schedule the day before and plan it around an eight hour day. The more structured you become, the more organized and positive you will feel about the process. Finding a job is a job in itself! If you’ve been out of work for an extended period of time, this will help you to “get back into the swing of things”. You’ll need to stick to a daily schedule, get dressed in “work” or “interview” clothes, and will begin to socialize again.

• This is hard work so don’t get discouraged!! You may want to join a job club through your local Job Service, or through a community agency, to help keep yourself motivated, share ideas and frustrations with other job seekers, and to keep yourself on track.

Source: aetna.com

1. Decide what kind of job or jobs you will be looking for. You may need to change course after you get a feel for the job market and what employers in your area look for. Your local State Job Service Office can help you to determine what is happening in your local job market, and can offer guidance and advice if you do not have a specific goal in mind.

2. If you are going to try work in a new field, you will want to create a new resume. Focus your resume on the skills, qualifications and experience that are most directly related to the job you are applying for. Be sure to give special treatment to your most valuable skills – from an employer’s point of view. You may want to write several versions of your resume if you are applying for very different jobs. The job application will be asking you for the history of the jobs you’ve held, so you can be more creative in your resume. There are many free, online resume formats available for your use, and you can use these as samples if you are not comfortable with your own format.

3. Create a network of friends, family members, and former co-workers. Ask for their contacts in the job market, and contact these people to stay in touch with new opportunities. The best job opportunity may come from someone you know! Consider searching in your neighborhood at places you frequent, for example, where you shop, eat, bank, or do other business.

4. Search for jobs any way you can think of – be creative! Some examples are; the Internet, local Job Service (public employment office), the newspaper classified ads, the telephone yellow pages, Organizations for the Disabled, Job Fairs, etc. Always have several copies of your resume with you – you never know when you might be in a situation or with someone who can provide you with a lead.

5. Call local employers to ask about openings that fit your own skills and experience. Ask about the kinds of positions in the company, and the qualifications needed to get those jobs. This information can only help you to learn more and be more prepared in interviews. Tell them about your own background and ask if there is a position available that would utilize your skills and abilities. If nothing is available now, do they expect any openings in the near future? Get the company address so you can send your resume (and be sure there are no typing or spelling errors!). Ask if they know of any other employers in the area that may be looking for someone with your experience (they usually know what is going on with the local competition!).

Source: aetna.com

In coping up with the booming technology, people find it easier scouting for a job using the technology of the Internet. Websites like Monster.ca and Workopolis.com are just among the things that help. Even employers find it more convenient and a lot cheaper to create their websites and post jobs. However, some employers keep certain positions off the market because they still prefer to find a perfect candidate for the job who is recommended by their ever trusted employees. This is the case wherein networking comes in handy. That is why keeping a relationship with lots of people is really advantageous.

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School is just about out for the summer and according to Northeastern University’s recently released 2008 Teen Job Outlook the summer job outlook for teens and young adults is pretty bleak. The path to a summer of success is to get those resumes sent in now. Governor Rod R. Blagojevich is proud to offer some help with that, with the free and easy-to-use website: www.ILWorkInfo.com/icrn. 

It is but a normal thing that people take a leap of faith when talking about their job. In some instances, they would realize that their present job is no longer doing them any good. In some cases, they may have had a fundamental enthusiasm for something that is not related to the present job that they have but for reasons that can not be explained they have not acted on it. Leaving behind a corporate career to pursue a personal endeavor like a hobby or anything you are passionate about is a bit risky. You will be needing tons of determination and patience.

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